AI-powered customer insights

Turn customer feedback
into actionable insights

Capture insights from anywhere—Slack, calls, support tickets—then let AI surface the patterns you'd otherwise miss.

No credit card required • Free for small teams

Live Metrics

Track insights and sentiment in real-time

AI Themes

Auto-discover patterns in feedback

Multi-Source

Slack, Zendesk, Intercom & more

Team Insights

Collaborate across your team

Trusted by product teams at

Startup CoGrowth LabsScale IncProduct HQInsight Co
Features

Everything you need to understandyour customers

Capture from anywhere

Add insights from Slack with a simple command, paste them from calls, or connect your favorite tools. Every piece of feedback finds its home.

AI-powered themes

Let AI analyze your insights to find recurring themes, track sentiment, and spot emerging trends. No manual tagging required.

+12%
-5%
New

Trend analysis

Watch how themes evolve over time. Identify growing concerns before they become major issues with visual trend charts.

Team collaboration

Everyone contributes insights. Build shared understanding.

Real-time processing

Insights analyzed as they arrive. No waiting.

Secure & private

Enterprise-grade security. Your data stays yours.

How it works

From feedback to insightin three simple steps

1

Capture feedback

Connect your tools or add insights manually. Slack, calls, support tickets—anything goes.

2

AI analyzes patterns

Our AI identifies themes, tracks sentiment, and surfaces connections across all your feedback.

3

Take action

Use insights to prioritize roadmap decisions, improve support, and build what customers actually need.

Why JourneyTo

Stop guessing.
Start knowing.

Customer feedback is scattered across dozens of tools. JourneyTo brings it all together and reveals the patterns hiding in plain sight.

  • Reduce time spent manually reviewing feedback by 80%
  • Identify emerging issues before they become crises
  • Make roadmap decisions backed by real customer data
  • Align your team around a single source of truth
Testimonials

Loved by product teams

JourneyTo helped us identify a critical UX issue that was hiding in our support tickets. We fixed it and saw a 40% reduction in related complaints.

Sarah Chen

Head of Product, TechCo

Finally, a tool that makes sense of all our scattered customer feedback. The AI themes are remarkably accurate.

Marcus Johnson

Product Manager, StartupX

We used to spend hours every week manually reviewing feedback. Now we get automated insights that are actually useful.

Emily Rodriguez

VP Product, GrowthLabs

Ready to understand your customers?

Start capturing insights today. Free for teams up to 3 members.

No credit card required