FEEDBACK → BRIEF, EVERY WEEK

Know what customers are telling you — before the roadmap call.

Import feedback. Get a weekly brief. Every theme keeps the customer's own words attached.

THIS WEEK IN FEEDBACK

◆ THE BRIEF · WRITTEN BY CLAUDE

Three themes account for most of what customers told you. Onboarding & import friction is the loudest — 14 mentions and new this week.

Onboarding friction14

Negative

“Gave up halfway through the CSV import.”

Reporting clarity7

Positive

“The new reports finally make sense.”

TRUSTED BY TEAMS WHO READ EVERY WORDLedgerNorthwindFieldbookCadence

HOW IT WORKS

01 · IMPORT

A CSV export, a pasted transcript, or notes from a call. No forms to fill for every entry.

02 · SYNTHESISE

Running on your own key, it groups feedback into themes and keeps every quote as evidence.

03 · UNDERSTAND

One page that names the loudest theme, what's accelerating, and what to fix first.

THE PRINCIPLE

Themes without quotes are decoration.

Every theme JourneyTo surfaces stays attached to the customers' own words — so you can trust it, quote it, and act on it.

Onboarding & import friction14 mentions

● NEGATIVE · ↑ NEW THIS WEEK

"I gave up halfway through the CSV import — no idea what mapped where."

Support · Jul 11

"Spent 40 minutes just trying to get my data in."

Interview · Jul 7

YOUR CLAUDE KEY · YOUR DATA · SYNTHESIS RUNS ON YOUR OWN ACCOUNT

Free for your first 100 data points. No credit card, no chart dashboard.